Dependable WordPress Support and Maintenance Services.
Enjoy access to top-tier WordPress support and maintenance professionals, delivered by in-house developers – always just a call away for your peace of mind.
We believe that’s rather exceptional.
Your WordPress Site, Our Expert Care
Want to ensure your WordPress website is secure and operating at peak performance? You’ve come to the right place! We keep your site up and running so that you can focus on more important things, like growing your business.
Stay Updated, Stay Safe
Many website owners find themselves overwhelmed with continuous updates and patches. Missing one can leave your site vulnerable or broken. Our dedicated team ensures your WordPress site is always updated, secured, and functioning optimally.
Peak Performance, Always
Over time, websites can become slow and unresponsive. This can lead to reduced user engagement and lost revenue. We offer performance optimisation services to keep your website running at peak efficiency.
Always Alert, Always Ready
Website owners often grapple with unexpected errors or crashes. These interruptions can tarnish your brand’s reputation and trustworthiness. Our proactive monitoring spots issues before they become crises, safeguarding your online presence.
Your Digital Fortress
The digital landscape is fraught with security threats. A single breach can compromise your data and the data of your users. We fortify your website with top-notch security measures, ensuring it remains impregnable.
Safeguarding Your Content
Regular backups are frequently overlooked by site owners. Without backups, a site glitch can result in the loss of precious content. Our team schedules regular backups, ensuring your content is safe and easily restorable.
Bespoke Yet Bulletproof
Customisation is key for a unique digital footprint, but it often requires intricate code adjustments. One coding error can lead to significant site malfunctions. Our expert developers provide customisation support, ensuring your site remains unique yet functional.
Our WordPress maintenance services include:
- Access to WordPress experts
- Dedicated account manager
- Pre-purchase discount
- 24/7 downtime monitoring & response
- Unlimited support
- Rapid ticket turnaround time
Choose from our three tiers of support...
- Minimum hour commitment: 3
- Managed source code
- Business hours support
- Ticket support
- Choose this plan
- Everything in ‘Basic’, plus...
- Minimum hour commitment: 8
- Dedicated account manager
- Telephone support
- 24/7 emergency support
- 24/7 uptime monitoring
- Free Magento security patches
- Monthly strategy meetings
- Choose this plan
- Everything in ‘Standard’, plus…
- Minimum hour commitment: 16
- Priority support
- Magento update guarantee
- Daily malware scanning service
- Automated deployments
- Bi-weekly strategy meetings
- Choose this plan
Every business has its own story, doesn’t it? We get that there’s no magic formula that suits everyone. So, with that in mind, we’re more than happy to whip up a package that’s just the right fit for your business needs and ambitions.
In search of unrivalled WordPress assistance?
Encountering WordPress challenges? It matters not who designed your platform; our adept team stands ready to address anomalies and amplify your website’s efficiency.
We extend timely phone support and a robust ticketing system. Worried about finances? Rest assured, we craft packages ensuring your WordPress remains operational without straining your purse.
Reach out to us for a preliminary discussion on our all-encompassing WordPress support provisions.
Your WordPress Support Package
Our WordPress Support Packages are a comprehensive remedy for your website needs, encompassing expert technical aid, vigilant upkeep, and astute guidance. Each offering is methodically devised to both amplify your digital footprint and optimise your backend functionality.
How It Operates
Our approach is unwaveringly meticulous. Hence, we adhere to a thorough and proven procedure for every new WordPress site under our care. This ensures a seamless integration, bespoke assistance, immediate prioritised action, and a step-by-step advancement fostering a deep-rooted and enduring partnership.
Month one (integratation)
- WordPress technical examination tasks
- WordPress security assessment
- GIT version control initiation
- Deployment arrangements
- Initial consultation & strategy formation
- Pressing developmental tasks
Month two (Continuation)
- Strategic rollout
- Forward-thinking advisories
- Error resolutions & security enhancements
- Routine deployment updates
- Evaluation & rigorous testing
- Periodic performance summaries
Have a WordPress Site? Here are 4 Reasons You Need WordPress Maintenance
Improve the user experience
You never get a second chance to make a first impression. If your site is slow, clunky, or doesn’t function, 88% of visitors will decide to leave and never come back.
Increase website performance
According to Google, if your website takes more than three seconds to load, mobile device users will go elsewhere.
Boost Search Engine Rankings
No matter how good your SEO strategy is, it will fall flat if you don’t prioritise website management and maintenance. Google rewards WordPress websites that are well-maintained.
Strengthen Website Security
Small business owners are most vulnerable to being hacked. All of our WordPress maintenance plans include identifying and addressing potential threats to provide site owners with an extra layer of protection.
At our UX design agency, we bring your ideas to life and deliver state-of-the-art digital solutions for your brand
Contact us today to learn more about our service tiers to find a package that fits your needs.
The Benefits of WordPress Maintenance Service
Ongoing maintenance and support are often an afterthought until something goes wrong. Don’t wait for your site to crash or hackers to get ahold of your data before you take action.
Not sure if you need WordPress maintenance services? Consider these benefits:
Boost Site Performance
Just like your car needs regular maintenance, so does your website!
Monthly WordPress maintenance improves your overall site performance so that it can operate to its full potential.
Thwart Hackers
Ignoring critical website maintenance services exposes your company to security breaches that can be avoided with theme and plugin updates.
Our team of WordPress experts handles this for you.
Access More Features
Theme updates and WordPress core updates go beyond bolstering security.
Whenever a company releases plugin updates or theme updates, you can typically expect new features, too.
Avoid Compatibility Issues
There can often be problems with compatibility when you perform WordPress theme and plugin updates.
Leave it to the professionals to ensure these issues are identified and resolved prior to launch following our hardened update procedures.
Complement SEO Efforts
Google relies on hundreds of ranking factors to determine where a site lands on the search engine results page.
Several of these factors are related to whether a site is being properly maintained and continuously developed.
Improve Your Company Reputation
In today’s digital age, a website is often the first thing a customer sees.
Treat your website like the treasured asset that it is by ensuring it’s working as it should. When your site functions well, it builds trust in the community, making you an industry leader.
Enjoy Peace of Mind
Whether you’re a pure-play online business like an eCommerce store, or your website is only a part of your company’s presence, it’s still a vital asset that needs focus and attention.
Let the experts take care of its upkeep so you don’t have to.
Save Time and Money
In today’s digital age, a website is often the first thing a customer sees.
Treat your website like the treasured asset that it is by ensuring it’s working as it should. When your site functions well, it builds trust in the community, making you an industry leader.
Our Clients Love Us!
We aren’t your average digital marketing agency. Our clients include ambitious brands that have seen their market share increase year on year by working with us as a recommended agency. We enjoy bringing brands on a journey of discovery through UX design, marrying their business ambitions with technology to create world-class digital experiences.
Magento SAP Intergration
Multiple Store Fronts and
Bespoke Calculators
Cladco are the UK’s leading supplier of composite decking, cladding and fencing products. They also produce profiled sheet steel roofing in-house.
www.cladcodecking.co.uk
“Envisage Digital are an incredible team to work with, they provide a solution to every problem and always provide exemplary service. We have worked with them for many years and they have been an integral part of expanding and innovating our business.”
Rachel Rogers
Marketing Manager
Cladco Profiles
Magento 2 Migration
with two storeviews
Wetsuit Centre offers the largest selection of water sports and wetsuit clothes, accessories and equipment online in the UK.
www.wetsuitcentre.co.uk
“Envisage Digital is much more than a Magento development company, helping me resolve hosting and functionality issues. Quick to respond to queries and support tickets. Overall a great company to work with.”
Sean Wade, MD
The Wetsuit Centre
Touch Retail integration with
Sagepay for secure checkout
Independent luxury retailer Robert Old has been providing the discerning gentlemen with the finest menswear since 1909.
www.robertold.co.uk
“Envisage Digital are a fantastic bunch that will always go the extra mile to ensure they satisfy their client’s brief. We have worked with them for several years and they have helped us continuously grow and implement fresh and new ideas...”
Sam Old, Director
Robert Old
Why Choose Envisage Digital for WordPress Maintenance and Support?
We’re not the only agency in the UK, but we’re the best WordPress maintenance and support provider. Here’s why:
Proactive Approach
We identify and resolve issues before they can impact your website’s performance or security. Waiting for a site’s plugins or themes to break is never a good idea.
Personalised Service
Your business is unique, and so are your website needs. We provide custom maintenance plans so that you can control the number of hours you want us to work.
Comprehensive Maintenance
Our full-scale maintenance services include uptime monitoring, daily security scans, theme updates, version control, and website development.
Experience and Expertise
Our reliable support team is always on top of the latest WordPress updates, security threats, and best practices. We leverage our expertise to keep your WordPress site secure, updated, and optimised.
Clear Communication
You get a dedicated account manager to provide status updates and keep you informed about any work we do on your site. We encourage you to call or email your wp manager anytime.
Quick Response Time
Time is critical when dealing with website issues. We offer rapid response times to support requests and support tickets, minimising downtime and ensuring your website is up and running as quickly as possible.
FAQs
Maintaining WordPress websites involves a set of everyday tasks that keep your website running optimally. Maintenance ensures your website has the latest updates so that your site continues to work. Our WordPress support services entail fixing WordPress issues as they arise.
We pride ourselves on providing great service and having loyal, happy customers. Our friendly team is UK-based and always willing to go the extra mile to offer service and support.
The pricing of our support plans varies depending on which website care plan you choose. We have three affordable pricing tiers for WordPress support.
Our WordPress developers also do custom development work. We love a challenge and helping professional business owners get a leg up on the competition.
